Production AI agents and cloud infrastructure projects delivered by Sahi Technologies. These aren't theoretical case studies—they're verified results with clients available for reference calls.
Challenge: A mid-market SaaS company was losing 2-3 customers weekly due to infrastructure outages and slow incident response (4+ hour MTTR). The team was on constant call rotation, engineers burned out, and the problem was getting worse as they scaled.
Solution: Sahi Technologies deployed an SRE Agent that monitors 200+ AWS resources, auto-detects anomalies using ML, diagnoses root causes, and remediates common incidents—all without human intervention.
Result: 82% faster incident resolution, 70% auto-remediation rate, zero on-call pages for routine issues, and the engineering team could finally focus on product instead of firefighting.
Challenge: A high-growth EdTech platform saw support ticket volume growing 40% month-over-month. The support team was overwhelmed, response times were terrible (7+ hours), and they couldn't keep up with user growth without massive hiring.
Solution: Sahi Technologies built a Support Agent trained on their knowledge base and product docs. The agent handles tier-1 issues (password resets, feature explanations, billing), routes complex issues to humans, and learns from every interaction.
Result: 2-minute average response time, 82% ticket auto-resolution, NPS increased by 18 points, and the company scaled from 10K to 50K users without adding support staff.
Challenge: A regulated fintech company needed to migrate from aging on-premise infrastructure to the cloud, but couldn't afford downtime—their users trade 24/7. They needed a partner who understood both compliance requirements and complex infrastructure.
Solution: Sahi Technologies designed a blue-green migration strategy, implemented Infrastructure-as-Code, set up multi-region failover, and provided round-the-clock support during the transition. We handled database replication, security setup, and compliance validation.
Result: Zero downtime during migration, infrastructure costs cut in half (from $28K to $16.2K monthly), achieved 99.99% uptime SLA, and faster incident response through cloud-native tools.
Challenge: A fast-growing startup was burning 40% of engineering time on infrastructure management—deployments, incident response, server patches, and monitoring. They couldn't afford to hire a dedicated ops team, but they needed professional infrastructure management to scale safely.
Solution: Sahi Technologies provided 24/7 managed services including NOC support, Linux administration, CI/CD pipeline management, and infrastructure optimization. We became their ops team without the headcount.
Result: Infrastructure management overhead reduced from 40% to 5% of engineering time, deployment frequency increased from 2x/week to 10x/week, downtime reduced by 80%, and the startup could finally scale engineering headcount for product rather than ops.
Challenge: A data analytics platform saw their AWS bill growing unpredictably—reaching $60K/month—without corresponding traffic or usage increases. They had no visibility into where the money was going, and cost optimization was a quarterly manual process.
Solution: Sahi Technologies deployed a FinOps Agent that continuously monitors resource utilization, identifies waste in real-time, recommends rightsizing, and auto-implements approved optimizations. The agent flags spending anomalies before they become major issues.
Result: Cloud spend optimized down to $20K/month (67% reduction), real-time cost visibility, predictive spending alerts, and automated rightsizing saves $480K annually. The company reinvested savings into product development.
Challenge: A healthtech startup needed to achieve HIPAA compliance for their SaaS platform but had no dedicated security team. Manual compliance checks were time-consuming, and they needed continuous monitoring to maintain certification.
Solution: Sahi Technologies implemented security controls, configured compliance monitoring across AWS infrastructure, set up encryption, identity management, and deployed a Compliance Agent that continuously validates HIPAA requirements and flags violations in real-time.
Result: HIPAA certification achieved in 6 weeks, continuous compliance monitoring instead of quarterly audits, 95% reduction in audit prep time, and engineering confidence in infrastructure security posture.
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